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‘ How we deployed a customized Student information management Portal remotely at a school in Japan. A case study of executional excellence by Empanion’.

Our products are designed to be simple for our customers. Hence we named our Student information management portal as SIMPL.

It all started with an innocuous query which finally landed with us in Bengaluru. India. We connected with the customer, the entire faculty out of there, understanding their current systems, processes, and their expectations. This was discussed and refined to arrive at the first version.

"Success is the sum of small efforts, repeated."
-R Collier

This included all processes like Admissions, Attendance, Parent teachers meeting, exams/tests, results, etc. After a few iterations, we successfully deployed the system at the school by training all the stakeholders and by providing a dedicated server in Japan.

And all these, without the parties having to visit each other. Did we have issues? Yes. However, our well-defined ticketing system for complaints and queries solved the issues on time while keeping the system operational.

Simply put, SIMPL is all about a collaborative approach, customizing our existing products to meet customer requirements and deploying them remotely and Voila, it goes LIVE!